Privacy Policy

Welcome to White White Sands Hotel Ltd. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, services, or visit our premises. This policy applies to https://hotelwhitesands.com (the “Site”) and all services provided by
White Sands Hotel Ltd (“we”, “us”, or “our”).

1. Data Protection Commitment

At White Sands Hotel Ltd, we are committed to protecting your personal information in accordance with applicable Tanzanian data protection laws and international standards. We prioritize transparency, accountability, and the confidentiality of all personal data entrusted to us.

2. Information We Collect

We may collect the following categories of personal data:

  • Identification Information: Full name, ID numbers (e.g. NIDA, passport)
  • Contact Details: Phone number, email address
  • Transactional Data: Currency exchange amounts, dates, and related details
  • Security Data: CCTV footage for security and safety purposes
  • Website Usage Data: IP address, browser type, pages visited, time spent on site (via log files and analytics)

3. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

  • Processing currency exchange and accommodation transactions
  • Complying with regulatory and legal obligations
  • Enhancing guest safety and preventing fraud
  • Providing customer support and maintaining accurate records
  • Improving our website and services (using cookies and analytics tools such as Google Analytics)

4. Data Storage & Security

We implement appropriate technical and organizational measures to ensure your data is:

  • Stored securely in compliance with legal and regulatory requirements
  • Protected against unauthorized access, alteration, or disclosure
  • Retained only for as long as necessary for the purposes outlined in this policy
  • Despite our best efforts, no digital system is 100% secure. However, we take all reasonable steps to protect your data and minimize risks.

6. Your Rights

In line with applicable data protection laws, you have the right to:

  • Request access to your personal data
  • Request correction or deletion (where legally permissible)
  • Object to or restrict certain types of data processing
  • Lodge a complaint with a data protection authority

To exercise any of these rights or make a data-related inquiry, please contact our Data Protection Officer.
📧 Email: it@hotelwhitesands.com
📞 Phone: +255 758 818 689

7. Cookies

Our Site uses cookies to enhance your browsing experience and collect anonymous traffic data. You may choose to disable cookies in your browser settings. However, some features of the site may not function properly without them.

8. Communications

We may use your personal information to contact you regarding service updates, promotions, or newsletters. You can opt out of these communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our Site or services after changes have been made constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about our Privacy Policy or how your personal data is handled, please reach out to us:
White Sands Hotel Ltd
📧 Email: it@hotelwhitesands.com
📞 Phone: +255 758 818 689
🌐 Website: https://hotelwhitesands.com

Disclaimer:
All personal and transactional data processed by White Sands Hotel Ltd is handled in strict compliance with Tanzanian data protection regulations. We treat your data with confidentiality and use it solely for lawful and service-related purposes. Data will not be shared with third parties without your explicit consent, unless required by law or competent regulatory authority. We are committed to maintaining the highest standards of data privacy and ensuring that your information is processed with integrity, transparency, and respect.